Terms & Conditions of participation

Effective Date: May 7, 2026

Contractual Basis/ Responsible body

The tick@lab APAC User Group Meeting (“APAC UGM”) is organized by:

a-tune software INC.
8110 Cordova Rd, Suite 119
Cordova, TN 38016
USA
(“a-tune”)

E:  Transnetyx and a-tune events, for data privacy inquiries: a-tune data privacy

The participation in the APAC UGM is subject to the contractual terms as laid out in this terms. By registering and participating in the APAC UGM, participants agree to these terms and conditions.

Registration

Registrations for the APAC UGM can be made by registering via our event page on Eventbrite: APAC UGM 2026 Registration

Costs

Early Bird Ticket – Limited Availability

Secure your ticket at a reduced Early Bird rate. Available until July 15.

Price: USD 290
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Regular Ticket

Standard ticket for full access to all event sessions and networking opportunities.

Price: USD 350
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All ticket options include:

✔ Full access to all conference sessions
✔ Networking opportunities with participants and our team
✔ Refreshments and catering throughout the conference day
✔ Welcome Reception & Get-together on September 2nd

Secure your ticket today and be part of an inspiring experience.

All prices are subject to availability.

Data Privacy

To organize the event, we use the event platform of the service provider Eventbrite, Inc. (“Eventbrite”), which is bound by our instructions. For this purpose, Eventbrite provides us with the website https://www.eventbrite.com/e/2026-ticklab-apac-user-group-meeting-apacugm-registration-1988303906508?aff=oddtdtcreator. Insofar as Eventbrite has access to your personal data, the service provider acts as a processor for us and on our behalf. The contact details of the service provider bound by instructions are as follows:

Eventbrite, Inc.
95 Third Street, 2nd Floor
San Francisco, CA, 94103
USA

EU representative for GDPR purposes is:

Eventbrite Operations (IE) Ltd.
97 South Mall
Cork, T12 XV54
Ireland

E: info@eventbrite.com

We hereby inform you how we process your personal data in this context.

Overview of the purposes and legal bases of data processing

We process personal data of participants if this data is required for the registration and execution of the contract.

We process personal data for one or more of the following purposes:

  • for the functionality, security and presentation of the website,
  • for the initiation and/or performance of contracts between you and us
  • for the purpose of contacting you and processing your request, and/or

Which data we process

To process all registrations for participation in the UGM, a-tune requires the following data:

  • Participants name and First Name,
  • Participants e-mail-address,
  • Participants phone number,
  • dietary/ special requirements (to be able to provide sufficient meals),
  • Participants company,
  • Participants company’s postal address
  • PO number (if the participants company requires this for invoicing)
  • payment data (e.g. credit card information, bank account…)

All data received by a-tune will be solely used to process registrations and provide participants with all information related to the UGM. We only store your personal data for as long as is necessary to achieve the respective processing purpose. Data may also be stored if this has been provided for by the European or national legislator in regulations, laws or other provisions to which the controller is subject.

Besides the aformentioned processor, a-tune does not transfer any data to third-parties or third-countries.

To learn more how our partner Eventbrite processes your data, please visit the Eventbrite Privacy Policy. a-tune has signed a DPA with Eventbrite to comply with the GDPR and ensure the safety of your data. For further information on Eventbrite’s Terms of Services please see Eventbrite Legal Terms.

Payment Processing

Together with our partner Eventbrite, we offer the opportunity to select between different payment options, such as e.g. credit card, bank transfer, by invoice… The payment of ticket prices is processed via payment service providers.

Depending on the payment method you choose, the respective payment service provider is solely responsible for collecting and processing your contract and payment data. We only transfer personal data to third parties if this is necessary in the context of contract processing, for example to the credit institution commissioned to process the payment. Any further transmission of data will not take place or will only take place if you have expressly consented to the transmission (Art. 6 para. 1 lit. a GDPR).

We only store your personal data for as long as is necessary to achieve the respective processing purpose. Data may also be stored if this has been provided for by the European or national legislator in regulations, laws or other provisions to which the controller is subject (e.g. tax law, commercial law, anti-money laundering).

The basis for data processing is Art. 6 para. 1 lit. b GDPR, which allows the processing of data to fulfill a contract or to carry out pre-contractual measures. You are neither contractually nor legally obliged to provide the relevant data. However, if you do not provide the data, you may not be able to conclude a contract with us (e.g. ticket purchase). For further information please visit the Eventbrite Privacy Policy.

Google Maps

In order to show you the event location and to enable route planning, for example for the purpose of facilitating possible arrivals and departures, the event website may offer you the option of using Google Maps. For further information please visit the Eventbrite Privacy Policy.

Your Rights as a data subject

In general, you have the following rights:

  • Right of access by the data subject
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

For further information please visit the a-tune Data Privacy Statement.

You can reach our data protection team by contacting us via email at a-tune data privacy.

Welcome Reception/ Get Together

The Welcome Reception is included in the conference fee and will take place on the evening of the APAC UGM conference day. The Welcome Reception provides participants with the opportunity to meet a-tune members and other APAC UGM participants in a convivial atmosphere. Further details will be provided in a timely manner.

Hotel Reservations

a-tune has reserved a room contingent (either for 2 nights or for 1 night) at the:

Hyatt Centric Melbourne
25 Downie Street
Melbourne, VIC 3000
AUSTRALIA

Delegates can book their accommodation directly at the hotel via the Hyatt Centric Hotel Booking Page (the agreed promotion code will automatically be applied), e-mail or phone. When booking by e-mail or phone, please provide the code “APAC UGM 2026”

Room costs:

250 AUD BB per room, per night incl. 10% GST.

All costs (incl. additional costs such as use of the Mini Bar, Parking at the hotel…) will be charged directly to named delegates at check out.

Additional nights at the conference hotel can be booked upon request and are subject to availability. Different rates provided by the hotel may apply.

Cancellation & Re-Booking

Cancellation

Registrations can be cancelled on the following terms:

  • All cancellations 30 days prior to the event – Free of charge
  • All cancellations up from August 2, 2026 – 100% of the conference fee

Rebooking

Replacement participants can be designated in writing up to 2 working days prior to the APAC UGM at no additional cost. After the specified date, an administration fee of 25 USD per replacement applies.